Touchscreen user interface was contributing factor in 2017 Navy collision

Andrew Liptak, writing for The Verge:

The report says that while fatigue and lack of training played a role in the accident, the design of the ship’s control console were also contributing factors. Located in the middle of the McCain’s bridge, the Ship’s Control Console (SCC) features a pair of touch-screens on both the Helm and Lee Helm stations, through which the crew could steer and propel the ship. Investigators found that the crew had placed it in “backup manual mode,” which removed computer-assisted help, because it allowed for “more direct form of communication between steering and the SSC.” That setting meant that any crew member at another station could take over steering operations, and when the crew tried to regain control of the ship from multiple stations, control “shifted from the lee helm, to aft steering, to the helm, and back to aft steering.”

. . . Specifically, the board points to the touchscreens on the bridge, noting that mechanical throttles are generally preferred because “they provide both immediate and tactile feedback to the operator.” The report notes that had mechanical controls been present, the helmsmen would have likely been alerted that there was an issue early on, and recommends that the Navy better adhere to better design standards.

The US Navy will replace the touchscreen controls with mechanical ones on its destroyers

The crash killed 10 U.S. sailors.