One of the simplest (conceptually) but potentially most impactful areas of legal technology is just easier access to data and services that are already available. From Business Insider, a story on DoNotPay:
First Joshua Browder went after parking tickets, building a bot that helped hundreds of thousands of users challenge their fines.
Then, the 21-year-old student broadened his focus, expanding into everything from landlord disputes to chasing compensation for lost luggage on flights.
In 2018, Browder took aim at Equifax after a data breach exposed the personal data the firm held on tens of millions of Americans, and his app DoNotPay was used to help file 25,000 lawsuits against the company.
Can software tools help non-experts effectively navigate domains that experts have created and maintained? First step: access the underlying data.